Frequently Asked Questions
Don’t miss out on potential growth and increase your digital presence with Dekode. Get your project started today!

WEB DESIGN

You need a domain and a hosting plan along with content (not required) you would like us to use. We do offer domains, hosting and content creation as well.

We complete websites in as little as 2 days. It all depends on the amount of work involved in your particular website.

We provide a satisfaction guarantee. We will keep working on the website until you are happy with it as long as clear instructions are provided to us.

You can maintain the website yourself, or we can handle it for you. The choice is yours. If you choose to maintain the website yourself, we do offer brief training to help you get comfortable with making changes on the website.

We require 50% at the start of the project and 50% upon completion of the project.

SEO (Search Engine Optimization)

Search Engine Optimization (SEO) is the process used to achieve higher search engine rankings and recognition on the web. The aim is for your company to be more visible to users on search engines like Google.

SEO is a long-term process. The effects take time to be recognized by the search engines, and the longer you maintain a web presence, the better your rankings become. You can begin to see iimproved results within the first 6-8 months.

We collect the payment on the first of every month.

The sooner the better! SEO can be implemented before your website is even completed, since we embed keywords to help direct traffic to your website as we are making the site. However, you can opt for SEO services at any time, and we will get started as soon as possible to ensure your search engine rankings start to increase.

We are sure that you will see better search engine rankings if you opt for our SEO services. However, you can cancel at any time.

APP DEVELOPMENT

We make mobile applications compatible with Android and iOS as well as custom web applications.

Depending on the size of the app, it can take anywhere from 4 months to a year.

We usually suggest starting with a website for most companies and organizations. When a customer is looking for more information about you, they will try to find your website. Apps are more likely to be useful for returning customers only, who would actually put the effort into downloading your app, while a website is the starting point for both old and new visitors.

You might not need a mobile app. We will discuss the pros and cons of having an app for your company’s specific goals and targets.

For custom mobile applications, we start at $2,500 CAD.

SOCIAL MEDIA MARKETING

Social Media Marketing (SMM) is the most effective way of engaging with your targeted audience on a regular basis. By marketing your products or services via social media, you build a presence on the platforms that millions of people use on a daily basis. Your company becomes more visible world-wide, easily accessible, and is viewed as more reliable. Ultimately this results in increased popularity of your brand.

We can post new content to social media on a daily or weekly basis.

We do create the content needed but you’re more than welcome to provide us content you would like us to use.

We collect the payment for each month on the first of every month.

GRAPHIC DESIGN

Visual media can be one of the most powerful ways of expressing your message. To maximize its impact, you need the expertise of someone who knows the ins and outs of the graphic design elements that affect how the viewer will perceive those visual cues, as well as the preliminary skills of creating attractive, high quality, graphic work.

Once we have sent you the final product and received payment, the rights to the graphic work belong to you.

We create business cards, logos, wordmarks, flyers, brochures, posters, banners, and more! We can provide you with files suitable for digital or print use.

You can continue to give feedback on the design until you are satisfied, at which point we will send you the final product.

We aim to send you a draft within 2-5 days.

MISCELLANEOUS

You can call us at (800) 786-9087 or email us at

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. We usually respond right away.

We will respond to you within 24 hours.

We have flexible hours and meeting locations, including telephone meetings, to ensure ease and convenience for you.

Yes we can but we recommend you purchase it yourself as you can safeguard it for however long you like.

Let’s talk about your project!
Just get in touch with our experts and we’ll make sure it’s the best decision you’ll ever make. Let’s create something rewarding together.

Toll-Free: 1 (800) 786-9087
Office: 1 (647) 361-2633

Email: 

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Address: 111 Granton Dr Unit 412, Richmond Hill, ON

Support: We provide support 24/7/365.